
This analysis looks at DEWA’s smart grid transformation and the performance metrics that have captured global attention, loss reductions and reliability outcomes. We connect investment and digital capabilities (smart metering, analytics, cybersecurity, and virtual power plant functionality) to real operational results, and explain why like-for-like comparisons need care.
DEWA’s Smart Grid Strategy (2014–2035) includes significant investment and large-scale deployment of advanced metering infrastructure, enabling frequent monitoring and customer-facing analytics. The paper summarises reported outcomes such as reduced electricity transmission and distribution losses, customer minutes lost improvements, and water network losses, and places them in an international context. It also discusses system-boundary and comparability caveats, alongside enabling capabilities and emerging considerations such as cybersecurity and integration of intermittent renewables.
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