Consultation Analysis

Consultation Analysis

Consultation analysis is an essential part of how governments and regulators gather and interpret evidence for policy decisions. MCC Economics supports this process by analysing public and stakeholder submissions at speed, with accuracy, independence, and rigour. Our work helps departments identify the substance of stakeholder views, assess the strength of supporting evidence, and ensure that responses are represented objectively. Each project is delivered with full auditability, so findings can be defended under scrutiny.

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Delivering Clarity through Structured Analysis

We analyse consultations of all sizes - from targeted calls for evidence to large-scale exercises with tens of thousands of submissions. Our framework draws on experience from multiple government assignments and uses structured methods to review, categorise, and synthesise responses. We apply both quantitative and qualitative analysis to surface trends, points of consensus, and areas of contention, ensuring that the evidence base is clear, consistent, and complete.

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Understanding the Policy Environment

We maintain an active understanding of the policy and regulatory context in which consultations take place. Our recent work has supported departments on energy transition, net zero, and infrastructure planning, where policy is complex and stakeholder interests are diverse. This awareness allows us to interpret responses within their wider policy framework and identify how consultation evidence connects to strategic objectives.

Quality and Governance 

All analysis is completed within a defined governance structure. Our processes ensure data protection compliance, version control, and peer review at key stages. We maintain clear audit trails linking each analytical conclusion to the original evidence source, supporting transparency and accountability. Ethical and privacy considerations are integrated throughout, ensuring fairness and confidentiality.

Speed and Accuracy 

Turn thousands of consultation responses into clear, actionable insights, faster than ever.
At MCC, we combine automation, AI, and expert supervision to analyse consultation and public engagement data with precision, speed, and confidence.

Seamlessly Process Every Common File Type 

Our systems digest all seven major response formats - Citizen Space, CSV, Excel, Word, PDF, emails, and scanned letters, ensuring no data source is left behind. From structured data to handwritten submissions, we make sense of it all.

Structured Data, Organised Instantly

For structured formats like Citizen Space, CSV, and Excel, our automated Power Query workflows clean, standardise, and format responses into a consistent dataset in seconds. This makes large-scale consultation data easier to filter, analyse, and interpret.

Rapid Email & Document Processing

Our internal software processes up to 10,000 emails in under a minute, extracting key content automatically. For Word, PDF, and scanned responses, our AI-assisted tools extract and validate text under human supervision, ensuring 100% accuracy while cutting hours of manual work.

AI & NLP for Smarter Thematic Analysis

Using Natural Language Processing (NLP), our proprietary software groups responses by theme in minutes.
Human analysts then review and refine these clusters, combining AI efficiency with expert oversight to deliver credible, high-quality insights.

Faster Results, Same Accuracy

By integrating AI and NLP-driven consultation analysis, we typically reduce the time between data receipt and first report draft by 50-70%, without compromising accuracy or detail. That means quicker turnaround, clearer insights, and more confident decision-making.

Better Results, Less Risk

By not relying solely on AI for our consultation analysis, MCC's methods avoid these 5 GenAI risks:

  1. Hallucination and Fabrication of Evidence - use of NLP models such as HDBSCAN in Python for tasks like unsupervised clustering of responses, and verify AI outputs manually in Excel to ensure all findings correspond to real submissions.
  2. Loss of Traceability and Auditability – use cluster labels and themes to link analysis outputs to original responses.
  3. Bias Amplification and Loss of Nuance in Stakeholder Intent – ensure AI is only tasked with objective summarisation (e.g. how many times each identified theme appear), while subjective analysis is left for our experts (e.g. based on the wording around this theme, the respondents of this group seem very concerned about this topic).
  4. Misclassification of Subtle or Minority Views – flag responses by field experts, making sure they are properly addressed in the final report.
  5. Privacy and Confidentiality Breaches – Preference for local NLP tools lie HDBSCAN for processing, and anonymisation of data through Excel/Power Query before AI processing.

Why It Matters

Our methods also reduce client risks:

  1. GDPR risk - our methods comply with GDPR regulations, and any AI employment is only done through providers that operate under GDPR laws.
  2. Reconsultation risk - our experts identify potential differences in questions from different platforms, and address them, before looking at the responses.
  3. Audit risk - our established methodology includes leaving logs and auditable trails at every step of the way, so the analysis can be completely recreated if necessary.
  4. Timeline risk - our team allocates more than sufficient time to perform each task, as well as developing a timeline monitoring framework and contingency plans in case of any delays.

How We Support Clients Before (and Just After) the Consultation Process

At MCC Economics, we ensure your consultation process runs smoothly and delivers credible, actionable insights. Before and immediately after the consultation, our team provides comprehensive support by:

Technologies We Use – and Why They Matter

At MCC Economics, we combine trusted tools and intelligent automation to deliver accurate, efficient, and transparent analysis. Each technology we use plays a specific role in maintaining data integrity and efficiency throughout the consultation process.

The Benefits for Our Clients

Our technology stack isn’t just advanced, it’s purposeful. It ensures every consultation is analysed with precision, speed, and fairness.

Responsible Use of AI in Consultation Analysis

AI brings power and efficiency, but also risk. We mitigate these risks through strict controls, manual verification, and transparent processes.

Python: Fast, Reliable, and Deterministic

Python is our core automation tool - a flexible, open-source language with predictable and replicable outputs.

When to Use Python, ChatGPT, or Google AI

Each tool plays a distinct role in our workflow:

Reducing Client Risks

Our methods are designed to protect clients from common pitfalls in consultation analysis:

How We Process Thousands of Emails in Seconds

Our proprietary Python scripts open, extract, and structure thousands of email files (.msg and .eml formats) - capturing sender, subject, body, and attachments.
All data is saved into a single Excel or CSV file for instant analysis. Campaign-style responses are automatically identified and categorised for richer insights.

Fast Turnaround Guaranteed

Best past work section

Team and Approach

Our team includes economists, consultation specialists, data analysts, and sector experts with direct experience in energy, environment, markets, and infrastructure policy. Projects are managed through agreed milestones and regular client engagement, providing transparency on progress and alignment with departmental objectives. Every output is independently reviewed and quality-assured before submission.

The way we work

Our carefully chosen team embodies a culture of working together, emphasizing that teamwork is not just an idea but a fundamental part of our success.

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Ending Conversion Practices in Scotland

Publications

Case Studies

Video Explainers

How Carbon Offsetting Fits into the UK’s Net Zero Strategy | Insights from MCC Economics

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Dashboard Explainer Videos

Explore below an example consultation analysis dashboard.

Consultation Analysis Dashboard

Explore our new dashboard on consultation analysis where we present ending conversion practices in Scotland.

Live Dashboards

We provide clients with transparent, accessible outputs that align with departmental publication requirements. Our approach to data visualisation and reporting enables policy teams to review evidence efficiently and communicate findings clearly to stakeholders and the public.

I was delighted that MCC's work was completed on time, and within budget, helping us deliver important changes and improvements, to the benefit of our stakeholders. ​ MCC's report is published on the CCC website.

- Bea Natzler
Team Leader at Climate Change Committee, UK

I am delighted to recommend MCC Economics. Specifically, I worked closely with PJ, who helped us with our Nuclear and CCUS projects. PJ helped us develop new policies and answer questions from our stakeholders. ​​His support helped us deliver important changes and improvements, to the benefit of our stakeholders.

- Gordon Hutcheson
Head of Nuclear Policy at Ofgem, UK

MCC Economics has helped us better understand the most important issues for our stakeholders, including: charges, shareholder returns, debt payments and inflation impacts.

- Leila N. Nasr
Section Head at Department of Energy, Abu Dhabi

I am delighted to recommend PJ and his team at MCC Economics. We've been working together on National Policy Statements to help meet net zero targets for 2030 and 2050. We initially appointed to support us on offshore wind consultation analysis and have recently reappointed MCC Economics to undertake a larger consultation analysis role across all sectors, including hydrogen, CCUS and networks. I can confirm that PJ and his team have shown excellent spreadsheet skills, alongside very good project management, planning and analysis skills, helping us deliver important changes, and continuous improvements, to the benefit of our stakeholders.

- Amy McHugh
Head of Environment in the Energy Infrastructure Planning Policy, UK

I am delighted to recommend PJ and his team from MCC Economics. They helped us with our price controls for Heathrow airport and for NATS (En Route) plc (the air traffic services provider). Specifically, the MCC team helped us deliver important changes and improvements to our financial models and supporting policy documents, to the benefit of our stakeholders.

- Dan Rock
Head of Corporate Finance at CAA, UK

I am delighted to confirm that I worked with PJ on a retail project in 2015. The project helped stakeholders understand electricity costs and charges. Specifically, the project helped us explain to stakeholders, internally and externally, why electricity charges differed across the regions (GB, NI & Ireland). PJ was a key member on the project team, which helped deliver changes and improvements in the understanding of energy retail.

- Kevin Shiels
Director at Utility Regulator, Northern Ireland