Asset Health in the Water Sector: US Innovations for UK Challenges

Quick answer

UK water companies do not have a clear picture of what condition their assets are in, and there is no agreed standard to measure them against. Money for renewal follows past spending and past breakages rather than a forecast of what is likely to fail next. The Independent Water Commission wants that replaced with one national resilience framework. America offers four things worth copying. North Carolina's regulators examine companies one at a time. California has merged about 250 systems since 2015 that were too small to fund their own repairs. Some states put engineers inside economic regulation. And green schemes keep water off the network before it ever reaches a pipe.

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Table 1: The asset health challenge in numbers.

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Country Measure Value Source
England and Wales Average leakage, megalitres a day, mid 1990s about 5,000 Ofwat
England and Wales Average leakage, megalitres a day, 2023-24 just over 3,000 Ofwat
England and Wales PR24 leakage target for 2029-30, reduction from the 2020-24 baseline 30% Ofwat, PR24 final determinations
United States Miles of underground drinking water pipe more than 2 million ASCE, 2025 report card
United States Average remaining life expectancy of pipes, years, 2023 just over 78 ASCE, 2025 report card
United States 20-year drinking water investment need, billions of dollars, 2023 assessment 625 EPA, 7th needs survey
United States 20-year drinking water investment need, billions of dollars, 2018 assessment 473 EPA, 6th needs survey
United States Lead service lines still in the ground, millions, 2023 projection 9.2 EPA, 7th needs survey
United States Gap between drinking water need and investment, billions of dollars, 2024 309 ASCE, Bridging the Gap
United States Gap between drinking water need and investment, billions of dollars, 2043 projection 620 ASCE, Bridging the Gap
United States Community water systems, approximate total about 50,000 EPA
California Water system consolidation projects completed since 2015 about 250 University of California
North Carolina Public Staff of the Utilities Commission, approximate headcount about 80 NCUC Public Staff

Key Takeaways:

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  • The Commission found that many UK water companies still do not know the condition of their assets, and that those assets have never been required to be fully mapped.
  • Renewal funding is backward looking. It follows past maintenance spending and recorded failures rather than a risk-based view of what is coming.
  • There are no consistent industry-wide standards a company can measure its own asset health against.
  • Asset data is often poor and not trusted. UK Water Industry Research has published a framework for scoring and improving confidence in it.
  • Leakage is the part the UK does well. England and Wales lose less water per person each day than Scotland or Northern Ireland, and average leakage has fallen from about 5,000 megalitres a day in the mid 1990s to just over 3,000.
  • America needs 625 billion dollars over 20 years to bring its drinking water systems up to standard, on the Environmental Protection Agency's 2023 assessment. That is about 30 percent above its 2018 figure.
  • Its pipes are the problem. There are over two million miles of them, and by 2023 the average remaining life expectancy had fallen to just over 78 years, six years down on 2018.
  • Ofwat is moving the same way as the American regulators. Its 2025 to 2027 roadmap picks priority asset types, service reservoirs, boreholes, filters and sewers among them, and collects condition data to decide where extra investment should go.

What is wrong with asset health in the UK?

Money follows breakages rather than getting ahead of them. The Independent Water Commission, in its interim report of 3 June 2025, found that many companies still lack a clear understanding of the condition of their assets, and that funding for renewal rests on what was spent before and what has already failed rather than on a forward-looking assessment of risk.

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The Commission wants a national fix:

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The Commission sees a strong case for setting a forward-looking infrastructure resilience framework and standards at a national level for England and Wales respectively, with a consistent set of targets applied across all companies. This could include requirements on companies to make forward looking, prognostic, assessments of asset health and provide reports to regulators. Such assessments should inform company plans and funding in price reviews. A more supervisory approach to regulation could support this, including the regulator increasing its engineering capability and developing an in-depth understanding of a company's asset base and investment needs.

Why does the data problem matter so much?

Because nobody can plan around records they do not trust. Accuracy has been neglected for years in the UK, and the result is that asset information is treated with suspicion even inside the companies that hold it. UK Water Industry Research has published a practical framework for scoring data confidence and improving it, which is the necessary first step before any of the forecasting works.

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The Commission's own description of the gap:

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In the Commission's view, the current overarching legal requirements, regulatory activity and financial incentives do not appear to have led to a sufficient, forward-looking understanding of the health of water industry infrastructure. Assets have not been, and have not been required to be, fully mapped. Ofwat's methodology for funding is backward looking, based on lagging maintenance expenditure and indicators of health. And there are no consistent standards against which companies can assess the health of their assets.

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Ageing pipes, patchy records and a habit of patching things up feed each other. Fixing the records is the one that unlocks the other two.

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Is there anything the UK does well?

Leakage. England and Wales lose less water per person per day than Scotland or Northern Ireland, and have done consistently for years. The longer record is better still. Average leakage has come down from roughly 5,000 megalitres a day in the mid 1990s to a little over 3,000 today, and companies have committed to further cuts for 2025 to 2030.

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Figure 1: Leakage across the UK in litres per person per day, England and Wales against Scotland and Northern Ireland, 2018 to 2019 through 2023 to 2024

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Figure 2: Average annual leakage in England and Wales in megalitres a day since 1992 to 1993, with the targets set for 2025 to 2030.

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One caveat on the comparison: collection and monitoring standards have not been consistent across those years or between the four nations.

What does America's asset problem look like?

The same ageing pipes on a far bigger scale, split between thousands of operators too small to fix them.

American drinking water runs through more than two million miles of underground pipe. Some was laid in the nineteenth century. Pipes laid after the Second World War were built to last 75 to 100 years, so even the newer stretches are running out of time, and by 2023 the average life expectancy across the network had dropped to just over 78 years, six years lower than the 2018 figure.

The bill has gone up to match. The Environmental Protection Agency's 2023 needs assessment puts the cost of getting American drinking water infrastructure into good repair at 625 billion dollars over 20 years, about 30 percent more than it estimated in 2018, and projects 9.2 million lead service lines still in the ground. The American Society of Civil Engineers counted it differently and got to much the same place. It put the gap between what is needed and what is being spent at 309 billion dollars in 2024, widening to 620 billion dollars by 2043.

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Figure 3: How the assessed 20-year need splits between distribution and transmission, treatment, storage and source.

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The interactive chart could not be displayed.

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Source: American Society of Civil Engineers, 2025 Report Card for America's Infrastructure, using Environmental Protection Agency data.

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Figure 4: The Environmental Protection Agency's 6th Drinking Water Infrastructure Needs Survey and Assessment. The 2018 twenty-year need and how the four-yearly survey allocates state revolving fund money.

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EPA's 6th Drinking Water Infrastructure Needs Survey and Assessment
$473 billionNeeded to maintain and improve drinking water infrastructure over the next 20 years
Hundreds of thousandsMiles of pipe that need to be improved or replaced
ThousandsNumber of treatment plants, storage tanks and other key infrastructure that need to be improved or replaced
Where largest investments are needed
$313 billionPipes: to repair or replace pipes
$83 billionTreatment: for infrastructure used to treat drinking water
$48 billionStorage: for water storage reservoir construction or repair
$29 billionSource: to build or repair wells and water intakes
How it works
Every 4 yearsThe Safe Drinking Water Act requires EPA to conduct the Needs Survey
20-year needEstimates the national 20-year need for drinking water infrastructure investment
2018 to 2021Calculates how Drinking Water State Revolving Fund money is allocated to states

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Source: United States Environmental Protection Agency.

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The 6th survey shown in Figure 4 has since been superseded. The 7th assessment, published in 2023, raised the twenty-year need to 625 billion dollars. Retrieved 3 September 2026. Table 2 sets the two category breakdowns side by side.

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Table 2: United States drinking water investment need by category, billions of dollars. The first column is the total 20-year state need by category as published in the 2025 report card, using Environmental Protection Agency data, and its total is the sum of the five published categories. The second column is the 2018 sixth survey. The seventh survey, published in 2023, raised the national total to 625 billion dollars and is reported separately.

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Category 20-year need, ASCE 2025 report card, January 2021 dollars 20-year need, EPA 6th needs survey, 2018
Distribution and transmission (pipes)
420.8
313
Treatment
106.4
83
Storage
55.3
48
Source
29.4
29
Other
17.6
not shown
Total
629.5
473

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Size is only half of it. More than half of America's roughly 50,000 community water systems serve fewer than 500 people each. A utility producing a few thousand gallons a day has a small customer base to bill, little cushion against a plant closure or a bad year, and real difficulty hiring and keeping qualified operators. Those utilities record more water quality violations than larger ones, and they often lack the staff to chase the government grants aimed at exactly their situation. Rural and lower-income households depend on these utilities more than anyone else, so the shortfall lands on them.

For reference, in the 2025 infrastructure report card American drinking water was graded C minus and wastewater D plus, both unchanged since 2021. Retrieved 3 September 2026.

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How does American regulation connect asset condition to money?

State regulators examine a company's engineering and its finances, not just whether it is meeting environmental rules. That gives them a direct line between the physical state of a pipe and the funding available to replace it, and it pushes companies towards replacing things before they break.

There is no single national asset health standard in America. The states show it can be done without one.

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What has California done about systems too small to survive?

Merged them. About 250 consolidation projects have completed across the state since 2015, most in small rural communities whose access to safe drinking water was precarious. Consolidation can mean physically connecting one system to a neighbour, or an administrative merger that leaves the pipes where they are and changes who runs them.

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Water system consolidation has really become, in the last eight years, a top solution in California for addressing the chronic challenges facing smaller water systems.

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The state supports this through its drinking water partnerships and consolidation programme, funded largely by the Safe and Affordable Funding for Equity and Resilience programme. Work by the Environmental Policy Innovation Center finds that nationally the pace is still well short of what public health requires.

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How does North Carolina supervise its water companies?

One at a time, in person. Regulators there deal directly with utilities, small ones especially, checking the state of the assets and testing whether the maintenance and renewal plans address what is coming as well as what has already happened.

The North Carolina Utilities Commission is the oldest regulatory body in the state government, descended from the Railroad Commission of 1891, and it sets rates and service standards for every investor-owned utility in the state, water and wastewater included. Its Public Staff, about 80 people including accountants and engineers, investigates company filings and audits their records, and takes part in almost every case that comes before the Commission.

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Should Ofwat supervise companies one by one?

The Commission thinks it should do both that and the benchmarking it does now. Comparing companies against each other protects customers from monopoly pricing, but a league table cannot tell you whether a particular company's renewal plan is sound. Closer, company-specific engagement would.

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Figure 5: Lessons and opportunities for the UK.

The five lessons drawn from American practice: a supervisory regulatory approach, strategic consolidation, engineering expertise in regulation, nature-based solutions, and building a resilient future.

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Click any recommendation to expand

1.

Adopt a supervisory regulatory approach

Move beyond pure econometric benchmarking towards a company-specific supervisory function. Regulators should develop deeper knowledge of individual companies — their assets, finances and management — to make more informed and accountable decisions.
2.

Encourage strategic consolidation

Consider whether the current fragmented ownership structure serves customers well. Strategic consolidation of smaller companies could improve investment capacity, resilience and accountability without sacrificing regional oversight.
3.

Integrate engineering expertise in regulation

Asset management and infrastructure decisions require deep engineering knowledge. Regulators should embed technical expertise to challenge companies' investment plans, assess asset health and evaluate capital project delivery — not rely solely on financial analysis.
4.

Embrace nature-based solutions

Green infrastructure — wetlands, permeable surfaces, natural floodplains — can deliver water management outcomes at lower cost with co-benefits for biodiversity and communities. Regulation should actively enable and incentivise these approaches alongside traditional engineering.
5.

Building a resilient future

Long-term resilience requires joined-up planning across water companies, local government, the Environment Agency and other actors. This means addressing ageing infrastructure, climate adaptation, affordability and environmental targets through a coherent national framework — not fragmented company-by-company decisions.

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Source: MCC Economics

Where could the UK consolidate, when it has no tiny utilities?

At the margins, where small operators still exist. The UK does not have thousands of small operators, but it does have small private water networks, systems built for housing developments, and failing wastewater works in remote places. Any of those could be absorbed by a larger company or supported through a regional alliance.

California is worth borrowing from because its scheme was built to get investment and expertise into places that could not raise either on their own. Ofwat could identify the UK candidates and then either pay companies to take them on or remove whatever currently stops them, which would cut the risk of a bad failure in an outlying system.

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How do you build engineering expertise into economic regulation?

Ask for the evidence directly. Standardised asset condition reports, certified asset management systems, and inspections by engineers who go and look. Some American regulators already require all three as part of economic oversight.

Ofwat has started down this road. Its asset health update paper sets out priority asset categories, including service reservoirs, boreholes, filters and sewers, and a data collection exercise to work out where targeted investment allowances should go.

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Figure 6: Ofwat's plan to improve asset health understanding during 2025 to 2027. From the asset inventory in early 2025 through condition surveys and analysis to iterative refinement from 2027.

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  1. 1Early 2025

    Asset inventory

    • Develop an updated draft asset inventory and define asset classes.
  2. 22025

    Engagement with companies and wider stakeholders to decide:

    • Assets to focus on
    • How to quantify workloads, for example renewals
    • How to assess asset condition and health

    Information request issued to companies ahead of analysis.

  3. 32025 to mid 2026

    Companies to undertake asset condition surveys, and complete information request to allow us to understand:

    • What base buys (workloads)
    • Asset health and condition
  4. 4Mid 2026 to end 2026

    Ofwat, companies and wider stakeholders to analyse information provided by companies and discuss findings in a series of workshops to explore what solutions are needed.

  5. 52027 onwards

    As this is an iterative process, revise and refine the classifications and approach to asset health assessment.

    Apply learning from this workstream to wider assets where appropriate.

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Source: Ofwat, Enhancing asset health understanding in the water sector update paper.

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Requirements like these push asset condition up to board level. A company that has to show a regulator its condition data, and face consequences if the data is poor, will pay attention to it.

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What do nature-based solutions have to do with asset health?

They keep water out of the pipes. That is the cheapest way to make a pipe last longer. Dŵr Cymru Welsh Water's RainScape programme uses basins, planters and swales to hold and filter rainwater before it reaches the sewer, adding capacity and taking pressure off the built network.

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Figure 7: Community rainwater and stormwater capture and use.

How retention ponds, infiltration basins and cisterns cut demand for potable water and reduce combined sewer overflows.

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Community Rainwater and Stormwater Capture and Use

Capture

Capturing rainwater and stormwater reduces demand for potable water and decreases stormwater discharges that cause combined sewer overflows, pollution and habitat degradation.

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Rainwater Capture

Water from rain or snowmelt that lands on rooftops and surfaces, collected before it reaches the ground.

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Stormwater Capture

Water from rain or snowmelt that lands on and flows over the ground, intercepted by infiltration basins, injection wells, cisterns and other elements.

🌊 Retention
Pond
Retention Pond
Permanently holds stormwater, allowing natural sedimentation and biological treatment. Reduces flood peaks and supports habitat. Water infiltrates slowly into groundwater over time.
🌱 Infiltration Basin
for Groundwater
Recharge
Infiltration Basin
A shallow vegetated depression that holds stormwater and allows it to percolate into the soil, recharging groundwater. Native plants remove pollutants through uptake and microbial action.
🛢 Cistern
Cistern
A large above- or below-ground tank storing captured rainwater for later use — toilet flushing, irrigation or washing — bypassing the treatment plant and reducing potable demand.
💧 Dry Well /
Injection Well
for Groundwater
Recharge
Dry / Injection Well
Directs treated stormwater directly into a subsurface aquifer via a borehole. Regulated under the Underground Injection Control programme. Requires appropriate pre-treatment.

End Use

Rainwater and stormwater can replenish groundwater, supply potable use, irrigate landscapes and serve non-potable purposes.

🚿

Washing

Toilet flushing, vehicle washing, laundry and industrial process water.

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Irrigation

Parks, sports fields, street trees, community gardens and agricultural land.

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Infiltration or Injection for Groundwater Recharge

Returns water to aquifers via infiltration basins or injection wells, buffering against drought.

⚗️ Filtration and Disinfection

Stormwater may need additional treatment before injection or other end uses to meet public health and environmental standards.

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Source: United States Environmental Protection Agency, Water reuse.

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Less water and less pollution passing through a sewer means a sewer that lasts longer. American cities have reached the same conclusion, running green infrastructure alongside conventional renewal rather than instead of it.

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Figure 8: Stormwater control measures built each year in Portland.

Normalised by the size of the city, against impervious surface change and population density, with the regulatory milestones that shaped them.

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A timeseries of SCM construction in Portland, represented as the number of facilities built during a given year, normalized by the current area of the city. The arrow at the top denotes important events influencing stormwater management; the black line represents impervious surface change in Portland over several decades; and the dotted purple line indicates change in population density. This SCM timeseries is missing facilities which did not have known construction years, so is more representative of relative changes over time. Vegetated ditches are almost completely missing from the SCM database, but a bar has been added (under the type “Other”) to indicate that the majority were likely constructed prior to 1990.

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What would a resilient UK water sector look like?

A sector that repairs assets before they fail, that regulates with engineers in the room, and where the organisations involved share what they know. American practice in consolidation, direct regulatory engagement and engineering-led oversight offers the UK a way to close its own gaps.

The direction is already set. Ofwat's asset health work and its consultation both treat resilience as central, and the Commission's final report of 21 July 2025 develops the same themes. Getting there needs economic regulators, environmental agencies, water companies and the communities they serve to work from the same evidence.

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The background in more detail

The full publication sets out the regulatory and market context behind this analysis, including the detail of the Commission's findings and the American state-level practices summarised here. It is available through the preview link on this page.

A companion publication, Parallels and Differences between the US and UK Water Sectors, sets out the regulatory, ownership and planning differences that shape how each country approaches asset condition.

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References

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  1. American Society of Civil Engineers. (2024). Bridging the gap: economic impacts of national infrastructure investment, 2024 to 2043. American Society of Civil Engineers. https://bridgingthegap.infrastructurereportcard.org/
  2. American Society of Civil Engineers. (2025a). 2025 report card for America's infrastructure: drinking water. American Society of Civil Engineers. https://infrastructurereportcard.org/cat-item/drinking-water-infrastructure/
  3. American Society of Civil Engineers. (2025b). 2025 report card for America's infrastructure: wastewater. American Society of Civil Engineers. https://infrastructurereportcard.org/cat-item/wastewater-infrastructure/
  4. California State Water Resources Control Board. (n.d.a). About the SAFER programme. California State Water Resources Control Board. https://www.waterboards.ca.gov/safer/background.html
  5. California State Water Resources Control Board. (n.d.b). Drinking water partnerships and consolidation. California State Water Resources Control Board. https://www.waterboards.ca.gov/drinking_water/certlic/drinkingwater/waterpartnership.html
  6. Dŵr Cymru Welsh Water. (n.d.). RainScape. Dŵr Cymru Welsh Water. https://corporate.dwrcymru.com/en/community/environment/our-projects/rainscape
  7. Environmental Policy Innovation Center. (n.d.). Water system consolidation visualisation tool. Environmental Policy Innovation Center. https://www.policyinnovation.org/insights/visualizationtool
  8. Environmental Protection Agency. (2018). EPA's 6th drinking water infrastructure needs survey and assessment. United States Environmental Protection Agency. https://www.epa.gov/dwsrf/epas-6th-drinking-water-infrastructure-needs-survey-and-assessment
  9. Environmental Protection Agency. (2023). EPA's 7th drinking water infrastructure needs survey and assessment. United States Environmental Protection Agency. https://www.epa.gov/dwsrf/epas-7th-drinking-water-infrastructure-needs-survey-and-assessment
  10. Environmental Protection Agency. (n.d.a). Green infrastructure. United States Environmental Protection Agency. https://www.epa.gov/green-infrastructure
  11. Environmental Protection Agency. (n.d.b). Water reuse. United States Environmental Protection Agency. https://www.epa.gov/waterreuse
  12. Hsu, M. (2025). Survey: water system consolidations improve water quality, infrastructure. University of California Agriculture and Natural Resources, 28 February 2025. https://ucanr.edu/blog/healthy-communities-blog/article/survey-water-system-consolidations-improve-water-quality
  13. Independent Water Commission. (2025a). Independent Water Commission final report. UK Government. https://assets.publishing.service.gov.uk/media/687dfcc4312ee8a5f0806be6/Independent_Water_Commission_-_Final_Report_-_21_July.pdf
  14. Independent Water Commission. (2025b). Independent Water Commission interim report. UK Government. https://assets.publishing.service.gov.uk/media/683e0e938e9bdf1409b90ba6/Independent-Water-Commission-interim-report.pdf
  15. Independent Water Commission. (2025c). Independent Water Commission: review of the water sector. UK Government. https://www.gov.uk/government/publications/independent-water-commission-review-of-the-water-sector
  16. MCC Economics. (2025). Parallels and Differences between the US and UK Water Sectors. https://www.mcceconomics.co.uk/publication/parallels-and-differences-between-the-us-and-uk-water-sectors
  17. North Carolina Utilities Commission. (n.d.). North Carolina Utilities Commission. State of North Carolina. https://www.ncuc.gov/
  18. North Carolina Utilities Commission Public Staff. (n.d.). About us. State of North Carolina. https://publicstaff.nc.gov/about-us
  19. Ofwat. (n.d.a). Asset health. Water Services Regulation Authority. https://www.ofwat.gov.uk/regulated-companies/price-review/asset-health/
  20. Ofwat. (n.d.b). Leakage. Water Services Regulation Authority. https://www.ofwat.gov.uk/households/supply-and-standards/leakage/
  21. Ofwat. (n.d.c). Priority assets. Water Services Regulation Authority. https://www.ofwat.gov.uk/regulated-companies/price-review/asset-health/priority-assets/
  22. Ofwat. (2025a). Enhancing asset health understanding in the water sector: update paper. Water Services Regulation Authority. https://www.ofwat.gov.uk/wp-content/uploads/2025/06/Enhancing-asset-health-understanding-update-paper-May-2025.pdf
  23. Ofwat. (2025b). PR24 final determinations: common performance commitments, leakage. Water Services Regulation Authority. https://www.ofwat.gov.uk/wp-content/uploads/2025/03/Leakage-FD-PC-definition-1.pdf
  24. UK Water Industry Research. (n.d.). The power of data in asset management. UK Water Industry Research. https://ukwir.org/the-power-of-data-in-asset-management

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