Parallels and differences between the US and UK water sectors: what can the UK take from America?

Quick Answer

America runs its water through 49,599 separate community water systems, most of them very small and regulated state by state. England and Wales run theirs through fewer than 30 regional monopolies answering to one economic regulator, Ofwat. The two countries differ on regulation, ownership, price setting, planning and environmental targets. Both have customers who struggle to pay their bills. Both have pipes near the end of their lives. Both have to cope with a changing climate. Fifty states have tried fifty variations on the same problems, which gives the UK plenty to look at while the Independent Water Commission's reforms are worked out.

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Key Takeaways

  • America has 49,599 community water systems. The 26,727 that serve between 25 and 500 people are 53.9 percent of all systems but reach only 1.4 percent of the population. England and Wales have fewer than 30 water companies, each a monopoly in its own region.
  • Economic regulation is national in England and Wales and left to individual states in America. Ofwat sets price controls, the periodic decisions that cap what companies can charge, every five years. America has no equivalent national regulator.
  • Environmental regulation runs the other way. In America it is federal, through the Environmental Protection Agency under the Clean Water Act. In the UK it is split between the Environment Agency in England and Natural Resources Wales.
  • Privatisation in 1989 put every water company in England and Wales into private hands. Only Dŵr Cymru, Welsh Water, sits under a not-for-profit holding company. Scotland and Northern Ireland kept theirs public.
  • The Commission wants Ofwat to supervise companies one by one, not just rank them against each other. Most American economic regulation already works that way.
  • England and Wales are behind on water quality. The target is for 75 percent of surface water bodies in England and 94 percent in Wales to reach Good Ecological Status, the healthy-river standard, by 2027. At the last count only 16 percent in England and 40 percent in Wales did. The Commission expects the target to be missed.

How do the US and UK regulate water differently?

America splits the job between state and federal government. Economic regulation, which is to say who sets prices and approves investment, happens at state level through public utility commissions. Environmental protection is federal, run by the Environmental Protection Agency under the Clean Water Act, which sets the framework for pollution discharges and surface water quality.

The UK does it almost the other way round. Ofwat is a single national economic regulator for England and Wales, with the Water Industry Commission for Scotland and the Utility Regulator in Northern Ireland covering the rest. Environmental regulation is separate again and sits with the Environment Agency in England and Natural Resources Wales in Wales.

That structure was built up over decades, and it is now being reviewed. The Independent Water Commission, chaired by Sir Jon Cunliffe, published its interim report on 3 June 2025 and set out the case for change across five areas: strategic planning, legislative clarity, regulatory oversight, company governance and infrastructure resilience.

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Figure 1: The five areas where the US and UK water sectors diverge, used as the framework for this publication.

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Regulatory frameworks America operates 49,599 community water systems regulated state by state under the Safe Drinking Water Act. England and Wales consolidate oversight under Ofwat, a single national economic regulator. One country has 50 regulatory regimes; the other has one — with very different outcomes for consistency, efficiency, and accountability.
Ownership and governance models US water systems span fully public municipal utilities, rural co-ops, and investor-owned companies — all within the same state. England privatised its water companies in 1989; they are now listed corporations or infrastructure funds answerable to Ofwat. Governance structures shape investment incentives, dividend policy, and how customer and shareholder interests are balanced.
Economic regulation and oversight Ofwat sets five-year price controls through periodic reviews (PR24 being the most recent), capping bills and requiring investment. In the US, state public utility commissions set rates for investor-owned utilities; publicly owned systems are largely unregulated economically. The UK model is more centralised, consistent, and more demanding of companies to demonstrate efficiency.
System planning England's water companies produce Water Resources Management Plans, stress-tested against climate scenarios and reviewed by Ofwat and the Environment Agency. US planning is fragmented: large cities may plan decades ahead, but thousands of small systems have no formal long-term plan. The Infrastructure Investment and Jobs Act (2021) began to address this with federal funding.
Environmental and social objectives UK water companies face legally binding environmental targets — river quality, leakage, storm overflow limits — alongside social obligations including the WaterSure tariff for low-income customers. In the US, the EPA sets federal drinking water and clean water standards, but affordability programmes and environmental enforcement vary enormously by state. Both countries face a crisis of ageing infrastructure and rising bills.

Source: MCC Economics.

How many water companies does each country have?

America has 49,599 community water systems. The UK has fewer than 30. Almost every other difference follows from that one.

Most of those systems are small. They range from municipal utilities to co-operatives and investor-owned companies. Just over half of them, 26,727, serve between 25 and 500 people each, and between them those systems reach 1.4 percent of the population. At the other end, 472 systems serve more than 100,000 people each and cover 47.3 percent.

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Table 1: Size categories of community water systems in the United States.

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System size, by population served Number of systems Population served (millions) Share of systems Share of population
Very small, 25 to 500 26,727 4.5 53.9%
1.4%
Small, 501 to 3,300 13,317 19.2 26.8%
5.9%
Medium, 3,301 to 10,000 5,019 29.5 10.1%
9.1%
Large, 10,001 to 100,000 4,064 117.1 8.2%
36.2%
Very large, over 100,000 472 153.2 1.0%
47.3%
Total 49,599 323.5 100%
100%

Source: MCC Economics.

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England and Wales look nothing like that. Fewer than 30 companies hold appointments, each with a monopoly over a defined region.

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Figure 2: The regional monopoly areas of the water companies in England and Wales.

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Regions are approximate. Click any area for details. Source: Ofwat.

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Who owns the water companies?

Privatisation in 1989 moved every water company in England and Wales into private ownership. Dŵr Cymru, Welsh Water, is the only one that operates under a not-for-profit holding company. Scotland and Northern Ireland kept their water in public hands.

Which model performs better is still argued over. The Commission sidesteps the usual framing:

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"The Commission's current view is that, while there are important differences between listed and unlisted ownership models, the most important determinant of performance and resilience is the 'business model' of the company."

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Two pieces of research on scale are worth reading next to it. Tynan and Kingdom, writing for the World Bank in 2005, found that small municipal providers tend to carry higher costs per customer. Ferro, Lentini and Mercadier, surveying the literature in 2011, found efficiency gains from scale for populations between 100,000 and one million.

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How is price setting different?

In England and Wales one regulator sets prices for everyone, on a five-year cycle. Ofwat's periodic reviews decide customer bills by working out allowances for operating costs, capital investment and the weighted average cost of capital, which is the blended return a company is allowed to earn on the money invested in it.

America has no national economic regulator. Prices are set state by state, and most of that regulation deals with one company at a time rather than the industry as a whole, which lets decisions follow local conditions.

The Commission argues that England and Wales need both approaches at once, rather than choosing between them:

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"The Commission recognises, in a system of regional monopoly companies, the necessity for an objective, industry-wide benchmarking framework to protect customers from misuse of monopoly power in relation to price and service levels and to set incentives for efficiency improvement. However, there are limits to how accurate such a benchmarking framework and econometric tools can be and the extent to which these can be relied upon.

The Commission's view is that a fundamental strengthening and rebalancing of the current approach to economic regulation is required. This should entail the development of a strong company-specific 'supervisory' function in the economic regulator alongside its econometric benchmarking function."

Who plans the water system?

England is moving towards the regional planning America has always had. The Commission wants regional arrangements in England that pull investment together at river basin level, across sectors rather than company by company.

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"While only government can set the overarching strategic goals and priorities for water, 'system planning', that is translating those goals into investment and improvement across sectors, must involve sub-government level actors, recognising the regional nature of our water systems and the diversity of demands we put on them.

At present, there is a complex patchwork of system planning and management arrangements in England and Wales that does not effectively bring together all the demands on regional water systems, the challenges that need to be met and all the actors that have an impact on water. The Commission has heard that local voices are lost in the system."

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North Sussex is the example the Commission gives. Local planning authorities there are bound by water neutrality rules, introduced by Natural England to protect habitats, which stop new development increasing groundwater abstraction. Schools and housing have been delayed for years, against a background of long under-delivery in Southern Water's water resources plans. Nobody is clearly in charge of resolving it, so the burden has landed on councils and developers who hold few of the relevant levers.

American planning is local and regional as well, mostly because there is no national grid of water mains to plan around. Decentralising England would create problems of its own, and the interim report does not judge the American record either way.

Are the environmental targets being met?

Not in England and Wales. Under the Water Framework Directive Regulations the aim is for 75 percent of surface water bodies in England and 94 percent in Wales to reach Good Ecological Status by 2027. At the last classification, 2019 in England and 2021 in Wales, 16 percent of English water bodies and 40 percent of Welsh ones met the standard. There is no published plan for what happens after 2027, and the Commission says the target will be missed.

America writes its standards federally. The Environmental Protection Agency sets them under the Clean Water Act, covering surface water quality, stormwater and drinking water safety. States then run the permitting and enforcement. States can adapt how they do it, but they cannot lower the national goals.

What do the two sectors have in common?

More than you would expect. Both are short of investment for ageing pipes. Both face customers who struggle to pay. Both have to adapt to a changing climate. Both are working out how to bring other sectors into water planning, and how to give local and regional voices a say.

The shared problem right now in England and Wales is that nobody knows what condition the assets are in:

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"In the Commission's view, the current overarching legal requirements, regulatory activity and financial incentives do not appear to have led to a sufficient, forward-looking understanding of the health of water industry infrastructure. Assets have not been, and have not been required to be, fully mapped. Ofwat's methodology for funding is backward looking, based on lagging maintenance expenditure and indicators of health. And there are no consistent standards against which companies can assess the health of their assets."

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The Commission wants one infrastructure resilience framework for every company in England and Wales. It would set resilience standards, oblige companies to collect and report asset data, and give the regulator a closer view of each company's assets when it sets allowances and targets.

So what can the UK actually take from America?

Fifty separate experiments, some of which have been running long enough to judge. Fifty states have answered the same questions about regulation, ownership and operation in fifty different ways. Local system innovation, regional planning partnerships and different ownership structures all exist somewhere in America, in practice rather than on paper.

Both sectors are changing, and there is something in this for the Americans too. This publication is the first in a series comparing them, taking the Commission's report as the starting point.

References

  1. Environmental Protection Agency. (n.d.). Summary of the Clean Water Act. United States Environmental Protection Agency. https://www.epa.gov/laws-regulations/summary-clean-water-act
  2. Environment Agency. (n.d.). About us. UK Government. https://www.gov.uk/government/organisations/environment-agency
  3. Ferro, G., Lentini, E. J., and Mercadier, A. C. (2011). Economies of scale in the water sector: a survey of the empirical literature. Journal of Water, Sanitation and Hygiene for Development, 1(3), pages 179 to 193. https://iwaponline.com/washdev/article/1/3/179/28777/Economies-of-scale-in-the-water-sector-a-survey-of
  4. Independent Water Commission. (2025). Independent Water Commission interim report. UK Government. https://assets.publishing.service.gov.uk/media/683e0e938e9bdf1409b90ba6/Independent-Water-Commission-interim-report.pdf
  5. Ofwat. (n.d.). Price review. Water Services Regulation Authority. https://www.ofwat.gov.uk/regulated-companies/price-review/
  6. The Water Environment (Water Framework Directive) (England and Wales) Regulations 2017, SI 2017/407, regulation 13. https://www.legislation.gov.uk/uksi/2017/407/regulation/13
  7. Tynan, N., and Kingdom, W. (2005). Optimal size for utilities? Returns to scale in water: evidence from benchmarking. Public Policy for the Private Sector, Note No. 283. The World Bank. https://documents1.worldbank.org/curated/en/784341468762351864/pdf/315620PAPER0VP2830tynan.pdf
  8. Dŵr Cymru Welsh Water. (n.d.). Your not-for-profit water company. https://www.dwrcymru.com/

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